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09/07/2010 - 4:30pm - 6:30pm
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10/05/2010 - 4:30pm - 6:30pm
MetroIBA Networking Breakfast
Amore Coffee 917 Grand Avenue St. PaulQuestions? Call Kirk at Bank of the Lakes: 612-822-8395
2008 Annual Meeting
- Meet your MetroIBA Board, including the new members you have elected
- Socialize and network with other MetroIBA members
- Snacks and beverages will be served
$10 in advance
$20 at door
Green Lights & Red Flags – Rules of the Road for Advertisers
a MetroIBA partner event...
Event title: Green Lights & Red Flags – Rules of the Road for Advertisers
Sponsors: The Federal Trade Commission and the Better Business Bureau
Date: Thursday, April 24, 2008
Time: Registration begins at 8:00am – Adjourn at 3:00pm
Cost: $130 ($100 for BBB members)
Location:
Jan/Feb MetroIBA Newsletter
Click here to download the newsletter (PDF - 700KB)
Message from the director
MetroIBA launches BuyLocalMN.com
We're proud to announce the beta launch of BuyLocalMN.com, a new, free service for independent businesses, sponsored by the Metro Independent Business Alliance. BuyLocalMN exists to provide an easy, one-stop directory for Minnesotans looking for locally-owned, independent places to shop or find services.
Any independent business in Minnesota is welcome to sign up and submit a listing for free.
Passport Production Update
The Zingerman’s Experience Seminar
By Beth Bergman, Owner of Wet Paint and Founding Member of MetroIBA
Buy Local First campaign a big success in Utah

The New Rules project has found Utah's Buy Local First campaign to be a big success. From the article:
A two-year-old campaign dedicated to building greater support for locally owned businesses in Salt Lake City and across Utah is having a considerable impact.
Zing Train
On Wednesday, October 10, MetroIBA is hosting Zingerman's, a leader in business training, for a one day seminar on The Art of Giving Great Customer Service.
Zingerman's has set the standard for great customer service in the specialty foods industry. This success has come from combining an innovative service philosophy with practical working systems, all of which ZingTrain will share in this workshop. Zingerman's approach has been successfully applied in a wide variety of businesses and non-profits that are committed to improving the quality of their customer service, including banks, insurance agencies, health care providers, museums, libraries, and non-food retailers.
The workshop will be informal and interactive, providing opportunities for discussion and hands-on practice. The focus of the session will be on developing individual Action Plans of customer service improvements that participants can implement in their home business or department. Participant workbooks will include samples of tools and training materials used at Zingerman's.




